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Systems Implementation |
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Does your business need to:
define a more cost-effective training and performance support strategy for a new system?
move away from providing a system focus, towards a user focus?
improve user acceptance and buy-in?
reduce peer or helpdesk support?
If so TACTICS can help your organisation with systems implementation.
Why choose TACTICS?
TACTICS makes systems work for your people so that the organisation sees a return on its investment. We understand that no matter how well designed or thought-out a new system might be, it still has to be tailored to your people and your business.
We can audit, review and bring alignment to business process and new systems. We have expertise in different information and learning technologies, including all the major systems implementation offerings.
TACTICS' solution
TACTICS recognises that every systems implementation is different. This is why we design and implement a fully blended information and learning solution tailored to your business needs. Each solution will be comprised of one or more of the following:
Business Information and Process Analysis
Content Structure and Development
eLearning
Training Design, Development and Delivery
Web Design and Usability
Workshops
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Online Performance Support
Typically, organisations respond to systems implementation challenges by ramping up their help desks or call centres. But how effective is this?
See: Smart@s Performance Support Solution.
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Types of Training We Offer
TACTICS offers the following customised training solutions:
eLearning
facilitator led
paper based
coaching
information sessions
performance support systems & tools
See: Training design, development and delivery.
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